FINDING AND CRITICAL ISSUES
Nowadays the end client is more and more precise, knowledgeable, engaged. The flow that brings from knowledge to purchase has never been more fragmented and irregular and it is even more challenging to retain clients and have them come back. Therefore, promoting digital reward platforms can be of pivotal importance in order to:
- Increase sales;
- Encourage return customers;
- Stimulate purchase and improve the perception of quality service;
- Also, the very same customer-oriented loyalty programs can be directed at the internal workforce to increase employees’ satisfaction.
Optimization and outsourcing of the loyalty program, entrusted to a reliable partner, able to support the client in every stage of the project, from design to actual give-away; Increase of customer satisfaction and remarkable improvement of the company’s image on the market; Increase of profits deriving from direct and indirect sales
HOW DT ACTS
Digital Solutions’ solution increases retention of stakeholders with a coincidental growth in direct and indirect sales. Optimization, centralization and outsourcing of the entire process: Digital Technologies offers a turnkey solution with a 360 degrees activity coverage, from consulting to designing the most appropriate and efficient loyalty program, from promotions and awards management to creating a dedicated web platform, accessible by the company and its clients. Monitoring of the entire process: Digital Techonologies’ solution monitors not only the trend and the performance of the loyalty program, but also client’s activity connected to the prizes that are offered.