Modular platform for end-to-end Order to Cash process automation: it is an essential tool for improving collaboration between the organization and its customers, increasing levels of interoperability and transparency between the parties.
Order management system: module for the automated management of orders and documents reception sources (multi-channel input: mail, fax server, EDI, API, SFTP, customer portal, etc.). Thanks to advanced recognition technologies, it allows information to be extracted from documents to perform automatic data export to the company’s ERP systems
Workflow management: module for the definition and activation of management workflows
Invoicing: module for the automated management of the invoicing process (both electronic and traditional) in compliance with Countries’ regulations
Payments and reconciliation: module for the automation of documents reconciliation process (orders, invoices, transport documents, payments, etc.) thanks to advanced recognition and matching technologies
Communication and document distribution: module for multi-channel documents distribution (postal service, mailing/PEC, SMS, EDI, E-Invoicing, web portal)
Complaints management: module for the automatic management of customers’ complaints
Advanced reporting: module for monitoring the main process KPIs
Order creation: module for the creation and transmission of orders directly from the platform
Monitoring and tracking: module to provide customers with evidence of the status of their orders
Communication and ticketing: module for opening tickets in regard to the placed orders
…to your problems…
Presence of unstructured
data and information
Limited visibility of information
and process phases
Manual management leading
to inefficiencies and errors
Loss or mismanagement
…to make a difference!
Analyzing the scenario in which the company operates, DT supports organizations in defining the most suitable path to achieve short and long term goals to enhance digital transformation and business growth.