Robotic Process Automation is a set of automation tools and softwares capable of automatically performing repetitive activities and tasks, emulating the actions of a human resource, and interacting with applications. 

FEATURES

What processes can RPA automate?

• Rule-based processes 
• Manual processes characterized by repetitive tasks 
• Stable processes 

What actions can RPA perform?

• Process tasks: specific tasks performed within individual processes (data sourcing and validation activities, opening documents, extracting data from documents, reading, and writing into databases, etc.)
• Cross-functional tasks: activities shared between several functions with similar capabilities or activities performed to reconcile unstructured data
• End-to-end processes: processes involving the access and use of several systems (ERP systems, e-mail, spreadsheets, websites, etc.) and the execution of long sequences of tasks

Some applications

• Intercompany document reconciliation
• Unstructured order management 
• Supplier master data management 
• Credit transfer reconciliation 
• Customs documents management 
• Invoice management 
• Shipment tracking 
• Ticketing